MuleSoft Automation Workshop

The potential benefits of business automation are endless. From increasing system security to driving better customer experiences and improving quality of output resulting in reduced costs, automation enables teams to be faster, more agile, and more productive. This means spending less time on repetitive tasks — reducing human error — and spending more time on innovation.

A composable enterprise is an organization built to adapt quickly. This is made possible by packaging data or business capabilities into reusable building blocks with APIs and creating a culture where adaptability and agility are emphasized. As a result, the business will be able to seamlessly react to changing market demands. In a composable enterprise, automations of any kind — ranging in complexity from robotic tasks to customer-facing applications — can be assembled from centrally governed digital building blocks. Gartner calls these building blocks packaged business capabilities (PBCs), which include your APIs, connectors, and other integration assets. In some cases, they can also include RPA bots. PBCs are essential to business automation. They enable the composable enterprise by allowing teams — from Central IT to business users — to leverage existing digital capabilities along with discoverable and reusable PBCs. Rather than relying on custom integrations and code, a composable enterprise embraces the API economy by using PBCs to extend its core capabilities to partners, customers, and developers. However, just as modern-day insights and observability rely on integration to bring applications and data together, automation relies on integration to connect various business capabilities. A holistic integration strategy — where all connections to both internal and external applications can be centrally managed, governed, secured, and promoted — is foundational to building a great automation strategy.

Many people often think that RPA and APIs compete with one another — seeing as APIs allow the systems and datasets to be integrated while RPA scrapes the data from one system to another. However, there are situations where an API-led approach could collaborate with RPA as a mechanism to broaden the scope of integration and enable access to more endpoints.

Where business process automation is not yet possible for an API-led approach, RPA may be used. Some examples of this are:

Solutions like MuleSoft RPA enable the composable business by replacing repetitive tasks with bots that can intelligently process documents, enter data, or act on the user’s behalf, all without any code. This end-to-end business automation drives innovation and collaboration, streamlines processes, increases efficiency and speed, and enables users to integrate and automate with disconnected legacy systems. With MuleSoft RPA, customers can bring together best-in-class integration, API management, and RPA capabilities to transform into a composable business.

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